Services
Browse the IT services offered by the Computer Center, organized by category.
Technical Support
IT Help Desk
Your first point of contact for any IT issue on campus.
Hardware Repair & Maintenance
Diagnosis and repair of university-owned computers and peripherals.
Software Installation Support
Assistance installing and configuring approved university software.
Classroom & Lecture Hall Support
Support for projectors, smart boards, and AV equipment in teaching spaces.
Network & Internet
Campus Wi-Fi Access
Connect your devices to the secure university wireless network.
Network Support & Troubleshooting
Help with connection problems, slow internet, and network access on campus.
VPN Remote Access
Securely access restricted university internal systems and administrative networks from off campus.
Wired Network Connection
Request a wired Ethernet port for offices and labs.
Email & Communication
University Email Account
Your official AUT email for academic and administrative communication.
Email on Mobile Devices
Set up your university email on phones and tablets.
Collaboration & Video Conferencing
Tools for online meetings, teamwork, and document sharing.
Mailing Lists & Groups
Request a shared mailing list for a department, course, or committee.
Accounts & Access
University Account Activation
Activate your university account to access Microsoft Teams, Moodle, and all other university online services.
Password Reset
Submit a request to the Computer Center to reset or change your university account password.
Student & Staff Portal Access
Access registration, grades, schedules, and self-service tools.